Privacy policy
At The One Properties, , we are committed to respecting your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, and share your information, ensuring compliance with both the EU General Data Protection Regulation (GDPR) and relevant US privacy laws.
1. Information We Collect
Personal Data: We may collect personal information such as your name, email address, phone number, and postal address when you interact with us, subscribe to updates, or inquire about properties.
Technical Data: Information such as IP addresses, browser type, device information, and browsing history is collected to improve user experience. We use cookies and other tracking technologies, which you can control through your browser settings.
2. Purpose of Data Collection
Providing Services: Your data helps us respond to inquiries, send requested information on properties, and enhance your experience with personalized services.
Marketing and Updates: With your explicit consent, we may send promotional materials. You can opt out at any time.
Analytics and Improvement: We analyze website usage data to optimize functionality and user experience.
3. Legal Basis for Processing (GDPR)
We process personal data based on the following legal grounds:Consent: For marketing and promotional activities.
Contractual Obligation: When processing is necessary to fulfill a contract or request.
Legal Compliance: To comply with legal obligations under EU and US law.
Legitimate Interests: For operational purposes, such as improving services, provided that this does not override your rights.
4. Sharing and International Transfers of Data
Service Providers: We may share your data with trusted third-party providers who support our operations (e.g., hosting, email services, and analytics) under strict confidentiality agreements.
International Data Transfers: As Holbox Europe LLC operates globally, your data may be stored or processed in countries outside the EU, including the US. In such cases, we ensure that EU Standard Contractual Clauses or equivalent safeguards are in place to protect your data during international transfers.
Legal Requirements: We may disclose data if required to comply with legal obligations or protect our rights, safety, and property.
5. Data Retention and Security
Retention Period: We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax records for up to 10 years). Marketing preferences are retained until you withdraw your consent.
Security Measures: We use industry-standard measures to secure your data. However, no transmission or storage system is entirely secure. We advise using strong passwords and protecting your account information.
6. Your Rights Under GDPR
If you are an EU resident, you have the following rights regarding your personal data:Access and Rectification: You can request access to and correction of your data.
Deletion: You may request deletion of your data (“right to be forgotten”) unless we are legally obligated to retain it.
Objection: You may object to data processing or request restrictions on processing.
Data Portability: Request transfer of your data in a machine-readable format.
Withdrawal of Consent: You may withdraw consent for marketing communications at any time.
Exercising Your Rights: Please contact us using the information below to exercise your rights or make inquiries about your data.
7. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect data from minors and will delete such information if discovered.
8. Updates to This Privacy Policy
We may revise this Privacy Policy periodically to reflect regulatory updates or changes to our practices. The effective date will be updated, and we encourage you to review this page regularly.
9. Contact Us
For any questions about this Privacy Policy or to exercise your data rights, please contact us at:
The One Properties
Email: [email protected]
Phone: +1 305 326 3737
If you are an EU resident and believe your rights under the GDPR have been violated, you have the right to lodge a complaint with your local data protection authority.